Frequently Asked Questions

If your question doesn’t figure here, just ask us at support@neotadd.com.

  • Telecom is complex. ERP simplifies it.
  • See all the data you need in real-time.
  • Know your costs, invoices, and payments.
  • Eliminate human error.
  • Become paperless.

NeoTadd ERP is designed for mid-sized businesses in various industries, including custom manufacturing, automotive, electronics, metal fabrication, industrial machinery, biomedical, serial production, distribution, and process. Companies with unique business operations and requirements might be looking for a solution like NeoTadd ERP because our software can accommodate individual needs and adapt to distinctive and ever-changing environments. Regardless of industry, our software is designed for businesses looking to optimize their processes and ensure they are reaching their greatest potential.

NeoTadd ERP uses Linux as the server operating system. As a result, end users of NeoTadd ERP can access the software from a Windows-based computer or a wide variety of mobile devices. In addition, the new NeoTadd Web client will allow users to access the software from any computer or device through a browser with internet connectivity.

NeoTadd, custom based end-to-end ERP solution, integrates an establishment's vital processes, including Project Management, Financial Accounting, Sales and Human Resource, and many other aspects, and enables you to see what is going on with the organization as it happens, helping you improve business performance and accelerate organization-wide operations.

NeoTadd ERP is a solution that caters to your company's specific business needs by allowing you to make customizations. You can customize NeoTadd ERP software as much or as little as you desire and fine-tune it after implementation. Since NeoTadd ERP's infrastructure is designed in three isolated layers, users can upgrade their system while keeping all of their customizations intact. The flexibility of NeoTadd ERP is ideal for custom manufacturing with specific business requirements that an out-of-the-box solution could not meet. In addition, NeoTadd ERP software is highly adaptable to evolving business trends, allowing the solution to change and grow as your business grows.

Yes, and this is a strength of NeoTadd ERP that upgrades are not just possible but straightforward, even after you have customized your software installation. NeoTadd ERP was designed as a long-term solution allowing smooth and easy upgrades to take place down the road after implementation. For every new NeoTadd ERP version available to users, NeoTadd rewrites part of the ERP code to provide users with a whole new and improved system. The software is separated into three primary layers:

  • an outside layer that holds all of a user's customizations,
  • an inside business layer,
  • and the database as a core.

These layers make upgrading one part of the layer easy without affecting the others, so users can maintain their customizations while upgrading their systems. NeoTadd encourages users to regularly upgrade their ERP systems to adapt to the latest business challenges, trends, and technologies in the market.

You can request a personal remote or on-site demo using the Request a Demo form available here: http://test.neotadd.com/RequestDemo

NeoTadd's multi-tiered architecture separates the customizations from the business and database layers of the system to allow smooth upgrades from older software versions. In addition, the independent components eliminates the need for rewriting previously developed custom programs, screens, and reports. The software operates with five layers, each of which serves a specific function:

  • Database Layer: For secure data storage
  • Business Layer: For core ERP functionality
  • Customization Layer: To upgrade NeoTadd even after customizing
  • Presentation Layer: To manage a custom view of your data
  • Web Services Layer: Connects NeoTadd to third-party services and applications

The NeoTadd ERP implementation costs can vary greatly, as they depend on the number of users, the complexity of the business processes, and the data migration. The prices are also influenced by the desired functions and the necessary adjustments.

Customers can purchase NeoTadd ERP or subscribe to a month-to-month SaaS deployment option. Please get in touch with us to find the right solution for you. In addition, NeoTadd offers several different financing options.

NeoTadd uses its own open, object-oriented data that you have read and write access to. With NeoTadd, you own 100% of the data. NeoTadd also has the capability of linking with the third-party Microsoft SQL database.

Many mid-market businesses still emphasize the acquisition costs for new IT systems than operating expenses. But unfortunately, many discover too late that it should be the other way around when choosing business software. That's why 48% of our customers decided to compare the operating costs of NeoTadd ERP over a 3–5 year period with those of other solutions before making their decision. They were impressed with what they found: Low dependency on external consultants, extreme flexibility to adapt existing processes, and upgrades and release changes without lost productivity to keep operating costs to a minimum.

NeoTadd ERP is entirely scalable; in all terms, whether it is a date, licensed user, or features. In addition, NeoTadd uses Microsoft SQL Server, that house many terabytes of data. So no matter how much your inputs grow, NeoTadd can scale without changing the date.

The number of users who can log on to the system at any time is limited by the number of concurrent user licenses purchased. You can buy additional user licenses at any time.

Yes, it is a mandatory step in the implementation methodology to provide training to your employees. If the trained employee leaves and you hire a new person, we even prepare your new employee and educate him on using the system effectively for your business objectives.

At NeoTadd, we have also developed training videos to explain the functionality and modules in detail, and our existing users very much appreciate those videos.

The NeoTadd ERP system is ideal for organizations with limited IT resources. We have many features to reduce system administration efforts, including Auto Update, Auto Backup, and Auto Data Maintenance. In addition, NeoTadd offers remote administration where we can provide support from our offices. Once the system is set up and installed, the only routine maintenance and system administration required is adding new users or changing user security profiles.

Customizable to your unique requirements

Though the basic operation model is standard in every industry vertical, some exceptions make your requirements unique. We categorize the scope of the implementation to the module(s) required to meet your operational goals and customize them to meet your precise business requirements.

Solution within your budget

NeoTadd ERP specializes and caters to small and medium-scale enterprises (SMEs) in their business requirements. Consequently, the low cost of ownership and maintenance are the defining elements of NeoTadd. In addition, you can customize the modules, routines, and reports to meet your precise business requirements.

Go live in 20 days

Innovative back-end programming allows quick configuration and deployment of new modules. As a result, NeoTadd can go live in just around 20 days, whereas many other ERP solutions take months or even more to be deployed.

Advanced Analytics

Organize data points and access advanced analytical functions to track critical metrics using NeoTadd's Predefined Reports, Pivot Tables, Report Writer, Document Designer, and Multi-Company to maintain your subsidiary accounts.

Built-In Controls

NeoTadd ERP allows the configuration of appropriate validation and controls to minimize costs and optimize productivity using expense limitations, customized approval workflows, and audit tracking on transactions.

User Friendly

NeoTadd comes with a customizable, interactive dashboard window for your ease of use.

Client Server Architecture Technology

The 3-tier architecture provides high-level security regarding data management and grouping access rights. In addition, high data processing speed provides the ultimate working experience.

Location Independent Application

Multi-location data synchronization allows updated information at any given point in time.

Yes, NeoTadd is a pioneer in customizing dashboard reports. Our solution provides a user-specified live dashboard to ease decision-making. The dashboard can also be viewed on Mobile.

What obstacles might one encounter during implementation?

The readiness of the client resource, their master, and the transaction data are plausible obstacles. However, we possess appropriately trained professionals to handle the challenges.

The readiness factor is a snag while understanding the blueprint, transaction data gathering, master data preparation, hardware & software, and resource allocation.

NeoTadd is a user-friendly solution primarily developed for the Telecom industry under the support and guidance of our sister company, with 15 years of telecom experience; one should have a fair understanding of NeoTadd in a day or a few hours.