Privacy Policy
Last Updated: January 23, 2022
Privacy Policy Overview
Privacy Policy sets out the basis for Our policies and procedures on the collection, use, and disclosure of Your Information when You use NeoTadd’s Service.
By visiting our Platform or using our Service, You accept and consent to the collection and use of Information as per NeoTadd’s Privacy Policy.
At NeoTadd, we respect and value your privacy by committing to protecting it through our compliance with this Privacy Policy (“Policy”). We will sometimes refer to NeoTadd (including NeoTadd’s directors, officers, members, managers, employees, service providers, affiliates, successors, and assigns) as “our,” “we,” or “us,” to make this Policy easier to read. Also, we will refer to the user(s) of the Service (including you) as “you” or the “User(s).” Certain portions of this Policy may apply differently depending on how you use the Service. Throughout this Policy, we will clarify the parts that apply to Users who are using the Service. The Services are inclusive of multiple software products and services which is made available to You through NeoTadd platform which is inclusive of any website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (“Platform”).
This Policy describes in brief the manner in which your information is collected, used and shared by the Platform. You are advised to read the Policy carefully to learn about our information gathering and dissemination practices. By streaming or accessing the Platform, You agree to the collection and its use of your data by Us, in the manner provided in this Policy along with the Terms of Use placed on our Platform.
If you disagree with this Policy and our practices, you should not use the Service. In addition, there may be changes in this Policy from time to time. We will notify you of material changes, but it is your responsibility to check this Policy for updates periodically.
Information Collection
Information collected in connection with your use of the Platform and Services may include the Information you provide, such as:
- 01 Contact information includes your contact name, email address, street address, and phone number.
- 02 Transaction information includes Information about your payments and other details of orders, products, or services you have purchased and reservations you have made.
- 03 Our third-party payment processor collects payment details, such as the payment card information and the billing details; we will not obtain access to individuals’ payment card numbers when you make a purchase. We also offer a choice to save your payment information only to make it easier for you to make further subscription purchases and renewals on our platform.
- 04 Feedback or correspondence, such as the Information you provide while you contact us with your questions, feedback, or otherwise correspond with us online.
- 05 Other Information that you may choose to provide to us voluntarily reflects our offline interactions with you.
- 06 Cookies and Other Information Collected by Automated Means. Our other third parties and we may automatically collect Information about you, your computer or mobile device, activity occurring on or through the Platform, and Our Service.
- 07
We, along with Our other third parties, may collect such Information over time and across third-party website and may use cookies, web beacons, and other tracking technologies to collect this Information. The Information may include:
- Information about your device’s hardware, such as your device model and your device’s screen resolution.
- Information about your device software, such as your browser type.
- Unique identifiers associated with your devices include Google Advertising ID or Apple ID for Advertising or other device identifiers.
- Information about the network to which you are connected online and the inferences we may draw from it, such as your IP address and the general location information such as city, state, or geography.
- Information about your use of the Service and actions performed on the Platform or while using the Service, such as pages you viewed, how long you spent on a page, navigation paths between pages, Information about your activity on a page or Service, links you click, access times, and length of access; and the website that referred you to the Platform or Service, if applicable.
- Information about your interaction with our emails.
Please check the “Targeted online advertising” section in this Privacy Policy for Information on how to exercise your choice regarding browsing behaviour for targeted advertising purposes.
We Do Not Collect Information from Minors
We do not knowingly solicit data from or market to children under 18. By using the Service, you represent that you are at least 18 or the parent or guardian of such a minor and consent to such minor dependent’s use of the Platform or App. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you become aware of any data we have collected from children under age 18, please contact us at info@neotadd.com.
How We Use Your Personal Information
We use your personal information during the following purposes and as otherwise mentioned in this Privacy Policy or at the time of collection:
To Operate the Site Platform
We use your personal information to:
- Provide You services as requested by You;
- Background verification of the Users by a third-party service provider appointed by Us;
- To send notifications to You about attractive offers based on your preferences;
- To send you information about our new initiatives or other relevant information that We think You might find useful or interesting;
- To get in touch with You when necessary;
- Maintenance and repair works; and
- To any other third party service provider engaged for the provision of business purpose.
To Send You Marketing and Promotional Communications
In addition, NeoTadd may send you marketing communications. Please see the "Your Choices" section below for information about your choices regarding marketing communications.
For Compliance, Fraud Prevention, and Safety Purposes
We may use your personal information, and we may disclose it to the law enforcement, government authorities, and private parties as we believe is necessary or appropriate to:
- 01 Comply with any applicable laws, lawful requests, and legal processes, such as responding to subpoenas or government authorities' demands.
- 02 Protect Our, Your, or Others' rights, if any, privacy, safety, or property (including making and defending legal claims).
- 03 Enforce the terms and conditions that may govern Our Service.
- 04 Protect, investigate, and deter against any fraudulent, harmful, unauthorized, unethical, or illegal activity.
To Post Testimonials with Your Consent
We post Your testimonials on our Platform or App containing Your personal information. Before posting a testimonial, we will obtain your Consent to use your name, designation, and testimonial. If at any time in the future you wish to update or remove Your testimonial, please get in touch with us at info@neotadd.com and include your name, testimonial location, and contact information.
For internal training, research, analysis and other incidental business-related purposes, subject to not directly disclosing any of your personal/business information.
How We Share Personal Information
We may share and disclose your Information in the following situations.
Service Providers
We may engage other companies, third parties, and individuals to perform certain business-related functions (including technical assistance, payment processing, billing, email management, customer service, and marketing assistance) on Our behalf. . We do not disclose Your personal/business information to third parties for marketing and advertising purposes without Your explicit consent. Such third parties do not have any right to use the personal/business information. We take reasonable steps to ensure that these third parties are obligated to protect the personal/business information in the same manner as contemplated herein.
Legal Requirements
If required, we may disclose your Information to do so by the law or in good faith or belief that such action or disclosure is necessary or appropriate to
- Operate the Platform or Service.
- Comply with any legal obligation, report unlawful activity, cooperate with law enforcement or public authorities (including to comply with national security or law enforcement requirements).
- Protect against any legal liability.
- Protect and defend our rights, including property, personnel, suppliers, sponsors, agents or applicable licensors.
- Protect the personal safety of the vendors, users of the Platform, Service, or the public.
- Comply when compelled to disclose personal Information to other third parties by government authorities or as required by law or regulation, including, but not limited to, in response to court orders and subpoenas.
Your Choices
Opt-Out of the Marketing Communications
You may opt-out of the marketing communications by following such instructions as may be provided in the communication or otherwise contacting us.
Cookies & Browser Web Storage
We may allow Service providers and other third parties to use cookies and other similar technologies to track your browsing activity over time and across the Platform and other third-party webbsite. Most browsers let you remove or reject the cookies, for which you may refer to the instructions in your browser settings.
Many browsers, by default, accept the cookies until you change your cookie settings. Please note that if your browser is set to disable cookies, the Platform may not work correctly. Similarly, your browser settings may allow You to clear your browser's web storage.
Targeted Online Advertising
Some third parties that collect information about the Users' activities on or through the Platform or Service may be the members of organizations or programs providing choices to the individuals on the use of their browsing behaviour and mobile application for the targeted advertising purposes. For example, users may opt out of receiving targeted advertising on web-platforms through the Network Advertising Initiative members by clicking here or by the Digital Advertising Alliance by opting to unsubscribe. Please note that we may work with companies or third parties that offer opt-out mechanisms which may not participate in the opt-out mechanisms as linked above.
When you choose to opt-out of targeted advertisements, you will still see advertisements online which are irrelevant to you. Furthermore, not all companies serving online behavioural advertising are included in this list even when you decide to opt-out. Hence, you may still receive some cookies and tailored advertisements from not listed companies.
Do Not Track
Some Internet browsers may be configured to send "Do Not Track" signals to the early visited website. Currently, we do not monitor, recognize, or honour any opt-out or do not track mechanisms, including any general web browser "Do Not Track" settings and/or signals, in connection with the Platform or Service.
How We Protect Your Information
We implement security measures designed to protect your Information from unauthorized access, use, or disclosure. We protect your Information from potential security breaches by implementing technological security measures, including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee access to your Information, disclosed, altered, or destroyed by breach of such firewalls and secure server software. Using our Service, You, by default, acknowledge that you understand and agree to assume any of these risks. NeoTadd shall not be responsible for circumventing any of the Service’s privacy settings or security measures. We urge You to take the necessary steps to keep your account information (username and password) protected from any unauthorized use by others if you have an account. In addition, you should only access the services within a secure environment.
Exercising Your Rights & Request Verification
You have a right to non-discrimination, meaning we will not charge you different prices or provide different quality of services if you choose to exercise your rights- unless those differences are related to your Personal Information. In other words, if you are a NeoTadd Customer requesting us to delete your Information, then your request limits our ability to process Personal Information inherently. Hence, we may no longer be able to provide you the Service.
You need not create an account with us to exercise your rights to opt-out; obtain or delete Your Personal Information. However, we may ask you to provide any additional Personal Information so we can correctly identify you to respond to your request. We will only use the Personal Information you provide in connection with information and/or deletion request to review, comply, and track compliance. If you choose not to provide the Information sought by us, we may only be able to process your request to the extent where we can identify You in our data systems.
We need your full name and email address to verify any requests submitted by you to receive or delete your Information. You can submit a request to us by sending an email with your name, from the email address associated with your account, and a brief description of your request. Please submit all your requests to info@neotadd.com with a subject line as "Privacy Request."
You may also designate an 'authorized agent' to make requests on your behalf. To respond to a request from an 'authorized agent' on your behalf, he/she must provide sufficient evidence demonstrating that he/she is an 'authorized agent' with written permission to act on your behalf.
In certain circumstances, if we suspect fraudulent activity and/or cannot verify your identity, we may decline a request described above, particularly. We will explain why we decline to comply with the request when we cannot comply with all or a part of your request.
External Websites
The Platform or Service may contain links to other websites and online services operated by other third parties, not associated with NeoTadd, and not in the purview of NeoTadd's control. We are not responsible for the content, Privacy Policies, and practices of any third-party websites or online services of any kind. We encourage you to read the Privacy Policy and other legal terms of websites or online services that you visit or use.
Personal Information We Collect, Use, and Share
We do not sell personal Information. This Privacy Policy explains that the Platform or Service uses cookies and other tracking tools to analyse Platform traffic and facilitates advertising. If you wish to opt-out of the Platform's (and third-party advertising partners') cookies and other tracking technologies, please opt-out by clicking Unsubscribe. In addition, NeoTadd may share the payment information you save in your account.
Here is a summary of how we collect, use, and share Personal Information and how we collected, used, and shared the Information in the preceding 12 months.
Changes to this Privacy Policy
This Privacy Policy will be updated from time to time. The updated version will be indicated by a "Last Updated" date on the top, and the updated version will be effective as soon as it is accessible on the Platform. Therefore, we encourage you to review this privacy policy frequently to be informed of how we are protecting your Information.
Your continued use of the Services offered on the Platform following the posting of changes to this Privacy Policy will constitute Your specific and explicit consent and acceptance of those changes.
User Declarations
- I understand and have the knowledge that personal/business information is being collected.
- All the personal/business information furnished is true to the best of my knowledge and if any information is found to be false and untrue, I shall bear the consequences of the same.
- I understand and have the knowledge of the purpose for which my personal/business information is being collected.
- I understand and have the knowledge of the intended recipients of the information.
- I understand that I have the option not to provide the data or information sought to be collected by Company and the Platform.
- I understand that I also have an option (while availing the services of Company, Website or otherwise) to withdraw my consent given earlier to Company and understand and accept that such withdrawal of the consent shall be sent in writing and in such case Company shall have the option not to provide the services for which the information was sought at its discretion.
- I read and have understood this Privacy Policy and all other policies governing the usage of the Platform.
Grievance Redressal
If you have any grievance, drop an e-mail at grievance@neotadd.com in the manner explained below:-
- Sending a request in writing or through email signed with electronic signature identifying the grievance;
- Your contact information like address, telephone number, email address, etc. where you can be contacted.
How to Contact Us
If you have any queries about this Privacy Policy, please contact us using the contact information mentioned on this Platform.
You can contact us:
By email: info@neotadd.com
By visiting this page on our website: http://neotadd.com/ContactUs